Customer Care Program

You completed the initial deployment of ServiceNow
ServiceNow is officially live for your team
Now what?

IKC Customer Care Program is a great way of continually enhance the maturity of your ServiceNow Platform and maintain business continuity.​

Through our Customer Care Program, you can maximise the value of ServiceNow, and ensure your business strategy is aligned with your IT strategy.

Gain instant access to a full team of ServiceNow certified experts with a wide range of skillsets. Engage in enhancement projects, upgrades, training, product support, and roadmapping sessions without the overhead of hiring additional staff. All work is done within established timelines and SLAs.

Operational Excellence

Roadmap Planning

ServiceNow Feature Showcase

ServiceNow New Release Highlights Session

Best Practice Coaching and Mentoring

Group/Individual Training Sessions

General Support

IKC Service Desk

ServiceNow Value Assessment

ServiceNow Platform Upgrades


ServiceNow Enhancement Requests

ServiceNow Feature Enablement

Why choose IKC?

We are the most experienced ServiceNow Partner in New Zealand

Proven track record of successful projects with high customer satisfaction

The Premier ServiceNow Partner, exclusively focused on ServiceNow

Kiwi-owned and operated

Our team is 100% based in New Zealand

We do not offshore or outsource any of the work

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Integrated Knowledge Consulting Office

Level 3, 93 Grafton Road



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